Privacy Policy

At MQflorals.com we receive, collect + store any information you input on our website or provide to us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; your login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect your session information, including page response times, length of visits to certain pages, page interaction information, + methods used to browse away from the page. We also collect personally identifiable information (including your name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, + personal profile.

When you conduct a transaction on our website, as a part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect Non-personal + Personal Information for the following purposes:

  1. To provide + operate our Services;

  2. To offer our Users ongoing customer assistance and technical support;

  3. To be able to contact our Visitors/Users with general or personalized service-related notices + promotional messages;

  4. To create aggregated statistical data + other aggregated and/or inferred Non-personal Information, which we may use to improve our services; 

  5. To comply with applicable laws + regulations.

MQ Florals is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases + the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways used by MQ Florals adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store + its providers.

We may contact you to notify you regarding your account, to troubleshoot any problems with your account, to resolve a dispute, to collect payment, to poll your opinions through surveys or questionnaires, to send updates about MQ Florals, or as otherwise necessary to contact you to enforce our User Agreement, applicable laws, + any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, + postal mail.

We reserve the right to modify our privacy policy at any time, so please review it frequently. Changes + clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, + under what circumstances, if any, we use and/or disclose it. 

If you have any questions or concerns regarding this policy, please contact us at bonjour@mqflorals.com.